Refund Policy

At Rebatedekho, we strive to provide a seamless and satisfying experience. However, we understand that sometimes transactions may not go as planned. This Refund Policy outlines the conditions under which refunds may be issued.

1. General Policy

Due to the nature of digital transactions and instant processing, most services offered on Rebatedekho are non-refundable once successfully completed. These include, but are not limited to:

  • Mobile recharges
  • Utility bill payments (electricity, water, gas, broadband)
  • Challan payments
  • Pollution certificate checks
  • Vehicle QR code generation
  • Insurance policy purchases
  • Credit card applications (processed via partner providers)

2. Refund Eligibility

A refund may be issued under the following circumstances:

  • Duplicate Transaction: If you are charged more than once for the same transaction.
  • Failed Transaction: If a payment was made, but the service (e.g., recharge, bill payment) was not delivered.
  • Technical Error: If a transaction failed due to a system error or payment gateway issue.
  • Cancelled Insurance Purchase: Subject to the insurer's cancellation and refund terms.

3. Refund Process

To request a refund, please contact our support team within 3 days of the transaction with the following details:

  • Transaction ID
  • Registered email or mobile number
  • Screenshot or proof of payment (if available)
  • Description of the issue

Send your request to: rebatedekho.services@gmail.com

Once we verify the request.

  • Eligible refunds will be processed within 7–10 business days, depending on your payment method and bank processing time.
  • In cases involving third-party services (e.g., insurance providers or government portals), the refund timeline may vary and depend on the respective provider's policy.

4. Non-Refundable Services

We cannot offer refunds for:

  • Correctly processed transactions
  • Errors due to incorrect information entered by the user (e.g., wrong mobile number or vehicle details)
  • Delays caused by third-party service providers
  • Services already availed or consumed

5. Dispute Resolution

If you have a concern or dispute regarding a refund, you can raise a ticket on website/application Rebatedekho. We aim to resolve all refund disputes in a fair and timely manner.

Note: Rebatedekho reserves the right to amend this policy at any time. Please review it periodically for updates.